{"id":12,"date":"2025-11-05T18:03:35","date_gmt":"2025-11-05T18:03:35","guid":{"rendered":"https:\/\/exel-motor.com\/mon-compte\/"},"modified":"2026-05-29T09:21:16","modified_gmt":"2026-05-29T09:21:16","slug":"mon-compte","status":"publish","type":"page","link":"https:\/\/exel-motor.com\/en\/mon-compte\/","title":{"rendered":"Mon compte"},"content":{"rendered":"[et_pb_section fb_built=\u00a0\u00bb1&Prime; _builder_version=\u00a0\u00bb4.27.6&Prime; background_color=\u00a0\u00bbRGBA(255,255,255,0)\u00a0\u00bb hover_enabled=\u00a0\u00bb0&Prime; global_colors_info=\u00a0\u00bb{}\u00a0\u00bb sticky_enabled=\u00a0\u00bb0&Prime;][et_pb_row _builder_version=\u00a0\u00bb4.27.6&Prime; background_size=\u00a0\u00bbinitial\u00a0\u00bb background_position=\u00a0\u00bbtop_left\u00a0\u00bb background_repeat=\u00a0\u00bbrepeat\u00a0\u00bb hover_enabled=\u00a0\u00bb0&Prime; global_colors_info=\u00a0\u00bb{}\u00a0\u00bb max_width=\u00a0\u00bb100%\u00a0\u00bb width=\u00a0\u00bb90%\u00a0\u00bb sticky_enabled=\u00a0\u00bb0&Prime;][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.16&Prime; custom_padding=\u00a0\u00bb|||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb custom_padding__hover=\u00a0\u00bb|||\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.27.6&Prime; background_size=\u00a0\u00bbinitial\u00a0\u00bb background_position=\u00a0\u00bbtop_left\u00a0\u00bb background_repeat=\u00a0\u00bbrepeat\u00a0\u00bb hover_enabled=\u00a0\u00bb0&Prime; global_colors_info=\u00a0\u00bb{}\u00a0\u00bb sticky_enabled=\u00a0\u00bb0&Prime;]<p><div class=\"woocommerce\"><\/div>\n<p>\n<\/p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; _builder_version=\u00a0\u00bb4.27.6&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb||20px||false|false\u00a0\u00bb hover_enabled=\u00a0\u00bb0&Prime; global_colors_info=\u00a0\u00bb{}\u00a0\u00bb background_enable_color=\u00a0\u00bboff\u00a0\u00bb sticky_enabled=\u00a0\u00bb0&Prime; custom_padding=\u00a0\u00bb0px||||false|false\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.27.6&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb hover_enabled=\u00a0\u00bb0&Prime; global_colors_info=\u00a0\u00bb{}\u00a0\u00bb custom_padding=\u00a0\u00bb50px||||false|false\u00a0\u00bb sticky_enabled=\u00a0\u00bb0&Prime; max_width=\u00a0\u00bb100%\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.27.4&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.27.4&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_text_color=\u00a0\u00bb#1E3FA9&Prime; header_text_color=\u00a0\u00bb#1E3FA9&Prime; header_2_font_size=\u00a0\u00bb42px\u00a0\u00bb header_2_font_size_tablet=\u00a0\u00bb42px\u00a0\u00bb header_2_font_size_phone=\u00a0\u00bb28px\u00a0\u00bb header_2_font_size_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb header_2_text_shadow_style=\u00a0\u00bbpreset3&Prime; global_colors_info=\u00a0\u00bb{}\u00a0\u00bb header_2_text_color__hover_enabled=\u00a0\u00bbon|hover\u00a0\u00bb header_2_text_color__hover=\u00a0\u00bb#E6E8EC\u00a0\u00bb header_2_text_shadow_color__hover_enabled=\u00a0\u00bbon|desktop\u00a0\u00bb header_2_text_shadow_color__hover=\u00a0\u00bb#1E3FA9&Prime;]<div class=\"elementor-element elementor-element-0e4b0fd elementor-widget elementor-widget-heading is-mac\" data-id=\"0e4b0fd\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\r\n<h2 class=\"elementor-widget-container\" style=\"text-align: center;\">FAQ<\/h2>\r\n<\/div>\r\n<div class=\"elementor-element elementor-element-938704f elementor-widget elementor-widget-text-editor is-mac\" data-id=\"938704f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\r\n<div class=\"elementor-widget-container\">\r\n<p style=\"text-align: center;\"><em>\u00ab\u00a0Avant de nous \u00e9crire, consultez nos r\u00e9ponses aux questions fr\u00e9quentes.\u00a0\u00bb<\/em><\/p>\r\n<\/div>\r\n<\/div>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00a0\u00bb1_2,1_2&Prime; make_equal=\u00a0\u00bbon\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.6&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb||||false|false\u00a0\u00bb hover_enabled=\u00a0\u00bb0&Prime; global_colors_info=\u00a0\u00bb{}\u00a0\u00bb custom_padding=\u00a0\u00bb||0px||false|false\u00a0\u00bb sticky_enabled=\u00a0\u00bb0&Prime; max_width=\u00a0\u00bb100%\u00a0\u00bb][et_pb_column type=\u00a0\u00bb1_2&Prime; _builder_version=\u00a0\u00bb4.27.4&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][dsm_tilt_image src=\u00a0\u00bbhttps:\/\/exel-motor.com\/wp-content\/uploads\/2026\/05\/lukas-parnican-JB7x593kXE4-unsplash-scaled.jpg\u00a0\u00bb title_text=\u00a0\u00bblukas-parnican-JB7x593kXE4-unsplash\u00a0\u00bb dsm_tilt_perspective=\u00a0\u00bb1500px\u00a0\u00bb dsm_tilt_max=\u00a0\u00bb10&Prime; dsm_tilt_speed=\u00a0\u00bb500&Prime; dsm_use_glare=\u00a0\u00bbon\u00a0\u00bb dsm_tilt_glare=\u00a0\u00bb0.5&Prime; dsm_use_parallax=\u00a0\u00bbon\u00a0\u00bb dsm_tilt_parallax=\u00a0\u00bb100px\u00a0\u00bb align=\u00a0\u00bbcenter\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.6&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb transform_scale=\u00a0\u00bb90%|90%\u00a0\u00bb custom_margin=\u00a0\u00bb||||false|false\u00a0\u00bb box_shadow_style=\u00a0\u00bbpreset1&Prime; box_shadow_color=\u00a0\u00bb#000000&Prime; global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/dsm_tilt_image][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_2&Prime; _builder_version=\u00a0\u00bb4.27.4&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_toggle title=\u00a0\u00bbQuels sont les moyens de paiement accept\u00e9s sur la boutique en ligne ?\u00a0\u00bb open_toggle_text_color=\u00a0\u00bb#E02B20&Prime; open_toggle_background_color=\u00a0\u00bb#E6E8EC\u00a0\u00bb closed_toggle_text_color=\u00a0\u00bb#1A2B5E\u00a0\u00bb closed_toggle_background_color=\u00a0\u00bb#C5CFDA\u00a0\u00bb icon_color=\u00a0\u00bb#1A2B5E\u00a0\u00bb toggle_icon=\u00a0\u00bb&#x3f;||divi||400&Prime; open_icon_color=\u00a0\u00bb#E02B20&Prime; open_toggle_icon=\u00a0\u00bb&#xf1b9;||fa||900&Prime; _builder_version=\u00a0\u00bb4.27.4&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb title_text_color=\u00a0\u00bb#1A2B5E\u00a0\u00bb title_line_height=\u00a0\u00bb1.3em\u00a0\u00bb closed_title_font=\u00a0\u00bb||||||||\u00a0\u00bb body_font=\u00a0\u00bb||on||||||\u00a0\u00bb body_text_color=\u00a0\u00bb#1B1B1B\u00a0\u00bb background_color=\u00a0\u00bb#E6E8EC\u00a0\u00bb width_tablet=\u00a0\u00bb\u00a0\u00bb width_phone=\u00a0\u00bb90%\u00a0\u00bb width_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb min_height=\u00a0\u00bb90px\u00a0\u00bb min_height_tablet=\u00a0\u00bb90px\u00a0\u00bb min_height_phone=\u00a0\u00bb110px\u00a0\u00bb min_height_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb custom_margin=\u00a0\u00bb39px||||false|false\u00a0\u00bb module_alignment_tablet=\u00a0\u00bb\u00a0\u00bb module_alignment_phone=\u00a0\u00bbcenter\u00a0\u00bb module_alignment_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb closed_title_text_shadow_style=\u00a0\u00bbpreset3&Prime; border_radii=\u00a0\u00bboff||30px||30px\u00a0\u00bb border_color_all=\u00a0\u00bb#1E3FA9&Prime; box_shadow_style=\u00a0\u00bbpreset1&Prime; icon_color__hover=\u00a0\u00bb#1E3FA9&Prime; icon_color__hover_enabled=\u00a0\u00bbon|desktop\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb title_text_color__hover_enabled=\u00a0\u00bbon|hover\u00a0\u00bb title_text_color__hover=\u00a0\u00bb#1E3FA9&Prime; closed_toggle_text_color__hover_enabled=\u00a0\u00bbon|hover\u00a0\u00bb closed_toggle_text_color__hover=\u00a0\u00bb#1E3FA9&Prime; box_shadow_color__hover_enabled=\u00a0\u00bbon|hover\u00a0\u00bb box_shadow_color__hover=\u00a0\u00bb#1E3FA9&Prime; border_color_all__hover_enabled=\u00a0\u00bbon|desktop\u00a0\u00bb border_color_all__hover=\u00a0\u00bb#1E3FA9&Prime;]<p>Vous pouvez r\u00e9gler vos commandes par carte bancaire via une page de paiement s\u00e9curis\u00e9e (protection SSL). Selon les p\u00e9riodes, d\u2019autres moyens de paiement peuvent \u00eatre propos\u00e9s : ils sont clairement indiqu\u00e9s au moment de la validation de votre commande.<\/p>[\/et_pb_toggle][et_pb_toggle title=\u00a0\u00bbLe paiement sur votre site est-il s\u00e9curis\u00e9 ?\u00a0\u00bb open_toggle_text_color=\u00a0\u00bb#E02B20&Prime; open_toggle_background_color=\u00a0\u00bb#E6E8EC\u00a0\u00bb closed_toggle_text_color=\u00a0\u00bb#1A2B5E\u00a0\u00bb closed_toggle_background_color=\u00a0\u00bb#C5CFDA\u00a0\u00bb icon_color=\u00a0\u00bb#1A2B5E\u00a0\u00bb toggle_icon=\u00a0\u00bb&#x3f;||divi||400&Prime; open_icon_color=\u00a0\u00bb#E02B20&Prime; open_toggle_icon=\u00a0\u00bb&#xf1b9;||fa||900&Prime; _builder_version=\u00a0\u00bb4.27.4&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb title_text_color=\u00a0\u00bb#1A2B5E\u00a0\u00bb title_line_height=\u00a0\u00bb1.3em\u00a0\u00bb closed_title_font=\u00a0\u00bb||||||||\u00a0\u00bb body_font=\u00a0\u00bb||on||||||\u00a0\u00bb body_text_color=\u00a0\u00bb#1B1B1B\u00a0\u00bb background_color=\u00a0\u00bb#E6E8EC\u00a0\u00bb width_tablet=\u00a0\u00bb\u00a0\u00bb width_phone=\u00a0\u00bb90%\u00a0\u00bb width_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb min_height=\u00a0\u00bb90px\u00a0\u00bb min_height_tablet=\u00a0\u00bb90px\u00a0\u00bb min_height_phone=\u00a0\u00bb110px\u00a0\u00bb min_height_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb custom_margin=\u00a0\u00bb39px||||false|false\u00a0\u00bb module_alignment_tablet=\u00a0\u00bb\u00a0\u00bb module_alignment_phone=\u00a0\u00bbcenter\u00a0\u00bb module_alignment_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb closed_title_text_shadow_style=\u00a0\u00bbpreset3&Prime; border_radii=\u00a0\u00bboff||30px||30px\u00a0\u00bb border_color_all=\u00a0\u00bb#1E3FA9&Prime; box_shadow_style=\u00a0\u00bbpreset1&Prime; icon_color__hover=\u00a0\u00bb#1E3FA9&Prime; icon_color__hover_enabled=\u00a0\u00bbon|desktop\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb title_text_color__hover=\u00a0\u00bb#1E3FA9&Prime; title_text_color__hover_enabled=\u00a0\u00bbon|hover\u00a0\u00bb closed_toggle_text_color__hover=\u00a0\u00bb#1E3FA9&Prime; closed_toggle_text_color__hover_enabled=\u00a0\u00bbon|hover\u00a0\u00bb box_shadow_color__hover=\u00a0\u00bb#1E3FA9&Prime; box_shadow_color__hover_enabled=\u00a0\u00bbon|hover\u00a0\u00bb border_color_all__hover_enabled=\u00a0\u00bbon|desktop\u00a0\u00bb border_color_all__hover=\u00a0\u00bb#1E3FA9&Prime;]<p>Oui. Les transactions passent par une plateforme de paiement s\u00e9curis\u00e9e et les donn\u00e9es bancaires ne sont jamais stock\u00e9es sur les serveurs d\u2019Exel Motor\u00ae. V\u00e9rifie toujours que l\u2019URL commence par \u201chttps:\/\/\u201d et que le cadenas de s\u00e9curit\u00e9 est affich\u00e9 dans ton navigateur.<\/p>[\/et_pb_toggle][et_pb_toggle title=\u00a0\u00bbDans quels pays livrez-vous et quels sont les d\u00e9lais ?\u00a0\u00bb open_toggle_text_color=\u00a0\u00bb#E02B20&Prime; open_toggle_background_color=\u00a0\u00bb#E6E8EC\u00a0\u00bb closed_toggle_text_color=\u00a0\u00bb#1A2B5E\u00a0\u00bb closed_toggle_background_color=\u00a0\u00bb#C5CFDA\u00a0\u00bb icon_color=\u00a0\u00bb#1A2B5E\u00a0\u00bb toggle_icon=\u00a0\u00bb&#x3f;||divi||400&Prime; open_icon_color=\u00a0\u00bb#E02B20&Prime; open_toggle_icon=\u00a0\u00bb&#xf1b9;||fa||900&Prime; _builder_version=\u00a0\u00bb4.27.4&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb title_text_color=\u00a0\u00bb#1A2B5E\u00a0\u00bb title_line_height=\u00a0\u00bb1.3em\u00a0\u00bb closed_title_font=\u00a0\u00bb||||||||\u00a0\u00bb body_font=\u00a0\u00bb||on||||||\u00a0\u00bb body_text_color=\u00a0\u00bb#1B1B1B\u00a0\u00bb background_color=\u00a0\u00bb#E6E8EC\u00a0\u00bb width_tablet=\u00a0\u00bb\u00a0\u00bb width_phone=\u00a0\u00bb90%\u00a0\u00bb width_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb min_height=\u00a0\u00bb90px\u00a0\u00bb min_height_tablet=\u00a0\u00bb90px\u00a0\u00bb min_height_phone=\u00a0\u00bb110px\u00a0\u00bb min_height_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb custom_margin=\u00a0\u00bb39px||||false|false\u00a0\u00bb module_alignment_tablet=\u00a0\u00bb\u00a0\u00bb module_alignment_phone=\u00a0\u00bbcenter\u00a0\u00bb module_alignment_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb closed_title_text_shadow_style=\u00a0\u00bbpreset3&Prime; border_radii=\u00a0\u00bboff||30px||30px\u00a0\u00bb border_color_all=\u00a0\u00bb#1E3FA9&Prime; box_shadow_style=\u00a0\u00bbpreset1&Prime; icon_color__hover=\u00a0\u00bb#1E3FA9&Prime; icon_color__hover_enabled=\u00a0\u00bbon|desktop\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb title_text_color__hover=\u00a0\u00bb#1E3FA9&Prime; title_text_color__hover_enabled=\u00a0\u00bbon|hover\u00a0\u00bb closed_toggle_text_color__hover=\u00a0\u00bb#1E3FA9&Prime; closed_toggle_text_color__hover_enabled=\u00a0\u00bbon|hover\u00a0\u00bb box_shadow_color__hover=\u00a0\u00bb#1E3FA9&Prime; box_shadow_color__hover_enabled=\u00a0\u00bbon|hover\u00a0\u00bb border_color_all__hover_enabled=\u00a0\u00bbon|desktop\u00a0\u00bb border_color_all__hover=\u00a0\u00bb#1E3FA9&Prime;]<p>Les commandes pass\u00e9es sur la boutique Exel Motor\u00ae sont livr\u00e9es principalement en France m\u00e9tropolitaine (et, selon les options disponibles, dans certains pays europ\u00e9ens). Les d\u00e9lais moyens constat\u00e9s sont g\u00e9n\u00e9ralement de 2 \u00e0 5 jours ouvr\u00e9s apr\u00e8s exp\u00e9dition, hors cas exceptionnels (p\u00e9riodes de forte activit\u00e9, transporteur, etc.). Les modalit\u00e9s exactes sont pr\u00e9cis\u00e9es au moment du choix du mode de livraison et dans les CGV.<\/p>[\/et_pb_toggle][et_pb_toggle title=\u00a0\u00bbComment suivre ma commande ?\u00a0\u00bb open_toggle_text_color=\u00a0\u00bb#E02B20&Prime; open_toggle_background_color=\u00a0\u00bb#E6E8EC\u00a0\u00bb closed_toggle_text_color=\u00a0\u00bb#1A2B5E\u00a0\u00bb closed_toggle_background_color=\u00a0\u00bb#C5CFDA\u00a0\u00bb icon_color=\u00a0\u00bb#1A2B5E\u00a0\u00bb toggle_icon=\u00a0\u00bb&#x3f;||divi||400&Prime; open_icon_color=\u00a0\u00bb#E02B20&Prime; open_toggle_icon=\u00a0\u00bb&#xf1b9;||fa||900&Prime; _builder_version=\u00a0\u00bb4.27.4&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb title_text_color=\u00a0\u00bb#1A2B5E\u00a0\u00bb title_line_height=\u00a0\u00bb1.3em\u00a0\u00bb closed_title_font=\u00a0\u00bb||||||||\u00a0\u00bb body_font=\u00a0\u00bb||on||||||\u00a0\u00bb body_text_color=\u00a0\u00bb#1B1B1B\u00a0\u00bb background_color=\u00a0\u00bb#E6E8EC\u00a0\u00bb width_tablet=\u00a0\u00bb\u00a0\u00bb width_phone=\u00a0\u00bb90%\u00a0\u00bb width_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb min_height=\u00a0\u00bb90px\u00a0\u00bb min_height_tablet=\u00a0\u00bb90px\u00a0\u00bb min_height_phone=\u00a0\u00bb110px\u00a0\u00bb min_height_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb custom_margin=\u00a0\u00bb39px||||false|false\u00a0\u00bb module_alignment_tablet=\u00a0\u00bb\u00a0\u00bb module_alignment_phone=\u00a0\u00bbcenter\u00a0\u00bb module_alignment_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb closed_title_text_shadow_style=\u00a0\u00bbpreset3&Prime; border_radii=\u00a0\u00bboff||30px||30px\u00a0\u00bb border_color_all=\u00a0\u00bb#1E3FA9&Prime; box_shadow_style=\u00a0\u00bbpreset1&Prime; icon_color__hover=\u00a0\u00bb#1E3FA9&Prime; icon_color__hover_enabled=\u00a0\u00bbon|desktop\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb title_text_color__hover=\u00a0\u00bb#1E3FA9&Prime; title_text_color__hover_enabled=\u00a0\u00bbon|hover\u00a0\u00bb closed_toggle_text_color__hover=\u00a0\u00bb#1E3FA9&Prime; closed_toggle_text_color__hover_enabled=\u00a0\u00bbon|hover\u00a0\u00bb box_shadow_color__hover=\u00a0\u00bb#1E3FA9&Prime; box_shadow_color__hover_enabled=\u00a0\u00bbon|hover\u00a0\u00bb border_color_all__hover_enabled=\u00a0\u00bbon|desktop\u00a0\u00bb border_color_all__hover=\u00a0\u00bb#1E3FA9&Prime;]<p>D\u00e8s l\u2019exp\u00e9dition, tu re\u00e7ois un e-mail avec ton num\u00e9ro de suivi. Il te permet de suivre ton colis directement sur le site du transporteur. Si tu n\u2019as rien re\u00e7u, pense \u00e0 v\u00e9rifier tes spams ou contacte-nous avec ton num\u00e9ro de commande.<\/p>[\/et_pb_toggle][et_pb_toggle title=\u00a0\u00bbQue faire si je me suis tromp\u00e9 de produit ou si mon colis arrive endommag\u00e9 ?\u00a0\u00bb open_toggle_text_color=\u00a0\u00bb#E02B20&Prime; open_toggle_background_color=\u00a0\u00bb#E6E8EC\u00a0\u00bb closed_toggle_text_color=\u00a0\u00bb#1A2B5E\u00a0\u00bb closed_toggle_background_color=\u00a0\u00bb#C5CFDA\u00a0\u00bb icon_color=\u00a0\u00bb#1A2B5E\u00a0\u00bb toggle_icon=\u00a0\u00bb&#x3f;||divi||400&Prime; open_icon_color=\u00a0\u00bb#E02B20&Prime; open_toggle_icon=\u00a0\u00bb&#xf1b9;||fa||900&Prime; _builder_version=\u00a0\u00bb4.27.4&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb title_text_color=\u00a0\u00bb#1A2B5E\u00a0\u00bb title_line_height=\u00a0\u00bb1.3em\u00a0\u00bb closed_title_font=\u00a0\u00bb||||||||\u00a0\u00bb body_font=\u00a0\u00bb||on||||||\u00a0\u00bb body_text_color=\u00a0\u00bb#1B1B1B\u00a0\u00bb background_color=\u00a0\u00bb#E6E8EC\u00a0\u00bb width_tablet=\u00a0\u00bb\u00a0\u00bb width_phone=\u00a0\u00bb90%\u00a0\u00bb width_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb min_height=\u00a0\u00bb90px\u00a0\u00bb min_height_tablet=\u00a0\u00bb90px\u00a0\u00bb min_height_phone=\u00a0\u00bb110px\u00a0\u00bb min_height_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb custom_margin=\u00a0\u00bb39px||||false|false\u00a0\u00bb module_alignment_tablet=\u00a0\u00bb\u00a0\u00bb module_alignment_phone=\u00a0\u00bbcenter\u00a0\u00bb module_alignment_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb closed_title_text_shadow_style=\u00a0\u00bbpreset3&Prime; border_radii=\u00a0\u00bboff||30px||30px\u00a0\u00bb border_color_all=\u00a0\u00bb#1E3FA9&Prime; box_shadow_style=\u00a0\u00bbpreset1&Prime; icon_color__hover=\u00a0\u00bb#1E3FA9&Prime; icon_color__hover_enabled=\u00a0\u00bbon|desktop\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb title_text_color__hover=\u00a0\u00bb#1E3FA9&Prime; title_text_color__hover_enabled=\u00a0\u00bbon|hover\u00a0\u00bb closed_toggle_text_color__hover=\u00a0\u00bb#1E3FA9&Prime; closed_toggle_text_color__hover_enabled=\u00a0\u00bbon|hover\u00a0\u00bb box_shadow_color__hover=\u00a0\u00bb#1E3FA9&Prime; box_shadow_color__hover_enabled=\u00a0\u00bbon|hover\u00a0\u00bb border_color_all__hover_enabled=\u00a0\u00bbon|desktop\u00a0\u00bb border_color_all__hover=\u00a0\u00bb#1E3FA9&Prime;]<p>Contacte notre \u00e9quipe via la page Contact (ou l\u2019adresse indiqu\u00e9e sur ton e-mail de confirmation) en joignant ton num\u00e9ro de commande et, si besoin, des photos du colis. Nous t\u2019indiquerons la proc\u00e9dure adapt\u00e9e selon les conditions de retour et de r\u00e9tractation en vigueur.<\/p>[\/et_pb_toggle][et_pb_toggle title=\u00a0\u00bbPuis-je obtenir une facture au nom de mon garage ou de mon entreprise ?\u00a0\u00bb open_toggle_text_color=\u00a0\u00bb#E02B20&Prime; open_toggle_background_color=\u00a0\u00bb#E6E8EC\u00a0\u00bb closed_toggle_text_color=\u00a0\u00bb#1A2B5E\u00a0\u00bb closed_toggle_background_color=\u00a0\u00bb#C5CFDA\u00a0\u00bb icon_color=\u00a0\u00bb#1A2B5E\u00a0\u00bb toggle_icon=\u00a0\u00bb&#x3f;||divi||400&Prime; open_icon_color=\u00a0\u00bb#E02B20&Prime; open_toggle_icon=\u00a0\u00bb&#xf1b9;||fa||900&Prime; _builder_version=\u00a0\u00bb4.27.4&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb title_text_color=\u00a0\u00bb#1A2B5E\u00a0\u00bb title_line_height=\u00a0\u00bb1.3em\u00a0\u00bb closed_title_font=\u00a0\u00bb||||||||\u00a0\u00bb body_font=\u00a0\u00bb||on||||||\u00a0\u00bb body_text_color=\u00a0\u00bb#1B1B1B\u00a0\u00bb background_color=\u00a0\u00bb#E6E8EC\u00a0\u00bb width_tablet=\u00a0\u00bb\u00a0\u00bb width_phone=\u00a0\u00bb90%\u00a0\u00bb width_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb min_height=\u00a0\u00bb90px\u00a0\u00bb min_height_tablet=\u00a0\u00bb90px\u00a0\u00bb min_height_phone=\u00a0\u00bb110px\u00a0\u00bb min_height_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb custom_margin=\u00a0\u00bb39px||||false|false\u00a0\u00bb module_alignment_tablet=\u00a0\u00bb\u00a0\u00bb module_alignment_phone=\u00a0\u00bbcenter\u00a0\u00bb module_alignment_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb closed_title_text_shadow_style=\u00a0\u00bbpreset3&Prime; border_radii=\u00a0\u00bboff||30px||30px\u00a0\u00bb border_color_all=\u00a0\u00bb#1E3FA9&Prime; box_shadow_style=\u00a0\u00bbpreset1&Prime; icon_color__hover=\u00a0\u00bb#1E3FA9&Prime; icon_color__hover_enabled=\u00a0\u00bbon|desktop\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb title_text_color__hover=\u00a0\u00bb#1E3FA9&Prime; title_text_color__hover_enabled=\u00a0\u00bbon|hover\u00a0\u00bb closed_toggle_text_color__hover=\u00a0\u00bb#1E3FA9&Prime; closed_toggle_text_color__hover_enabled=\u00a0\u00bbon|hover\u00a0\u00bb box_shadow_color__hover=\u00a0\u00bb#1E3FA9&Prime; box_shadow_color__hover_enabled=\u00a0\u00bbon|hover\u00a0\u00bb border_color_all__hover_enabled=\u00a0\u00bbon|desktop\u00a0\u00bb border_color_all__hover=\u00a0\u00bb#1E3FA9&Prime;]<p>Oui. Indique simplement les informations de facturation de ton entreprise lors de ta commande (raison sociale, adresse, n\u00b0 de TVA intracommunautaire le cas \u00e9ch\u00e9ant). Ta facture sera automatiquement \u00e9dit\u00e9e \u00e0 ces coordonn\u00e9es.<\/p>[\/et_pb_toggle][\/et_pb_column][\/et_pb_row][\/et_pb_section]","protected":false},"excerpt":{"rendered":"<p><div class=\"woocommerce\"><\/div> FAQ \u00ab\u00a0Avant de nous \u00e9crire, consultez nos r\u00e9ponses aux questions fr\u00e9quentes.\u00a0\u00bb <div class=\"et_pb_module dsm_tilt_image dsm_tilt_image_0\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module_inner\">\n\t\t\t\t\t<div class=\"dsm-tilt-image-wrapper\" data-tilt data-tilt-max=\"10\" data-tilt-speed=\"500\" data-tilt-perspective=\"1500\" data-tilt-scale=\"1\" data-tilt-mobile-disable=\"off\" data-tilt-glare data-tilt-max-glare=0.5 data-tilt-reverse=\"false\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<span class=\"et_pb_image_wrap has-box-shadow-overlay\"><div class=\"box-shadow-overlay\"><\/div><img decoding=\"async\" src=\"https:\/\/exel-motor.com\/wp-content\/uploads\/2026\/05\/lukas-parnican-JB7x593kXE4-unsplash-scaled.jpg\" alt=\"\" title=\"lukas-parnican-JB7x593kXE4-unsplash\" \/><\/span>\n\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>Vous pouvez r\u00e9gler vos commandes par carte bancaire via une page de paiement s\u00e9curis\u00e9e (protection SSL). Selon les p\u00e9riodes, d\u2019autres moyens de paiement peuvent \u00eatre propos\u00e9s : ils sont clairement indiqu\u00e9s au moment de la validation de votre commande.Oui. Les transactions passent par une plateforme de paiement s\u00e9curis\u00e9e et les donn\u00e9es bancaires ne sont jamais stock\u00e9es sur les serveurs d\u2019Exel Motor\u00ae. V\u00e9rifie toujours que l\u2019URL commence par \u201chttps:\/\/\u201d et que le cadenas de s\u00e9curit\u00e9 est affich\u00e9 dans ton navigateur.Les commandes pass\u00e9es sur la boutique Exel Motor\u00ae sont livr\u00e9es principalement en France m\u00e9tropolitaine (et, selon les options disponibles, dans certains pays europ\u00e9ens). Les d\u00e9lais moyens constat\u00e9s sont g\u00e9n\u00e9ralement de 2 \u00e0 5 jours ouvr\u00e9s apr\u00e8s exp\u00e9dition, hors cas exceptionnels (p\u00e9riodes de forte activit\u00e9, transporteur, etc.). Les modalit\u00e9s exactes sont pr\u00e9cis\u00e9es au moment du choix du mode de livraison et dans les CGV.D\u00e8s l\u2019exp\u00e9dition, tu re\u00e7ois un e-mail avec ton num\u00e9ro de suivi. Il te permet de suivre ton colis directement sur le site du transporteur. Si tu n\u2019as rien re\u00e7u, pense \u00e0 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"<!-- wp:shortcode -->\r\n<p>[woocommerce_my_account]<\/p>\r\n<!-- \/wp:shortcode -->","_et_gb_content_width":"","footnotes":""},"class_list":["post-12","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/exel-motor.com\/en\/wp-json\/wp\/v2\/pages\/12","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/exel-motor.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/exel-motor.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/exel-motor.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/exel-motor.com\/en\/wp-json\/wp\/v2\/comments?post=12"}],"version-history":[{"count":15,"href":"https:\/\/exel-motor.com\/en\/wp-json\/wp\/v2\/pages\/12\/revisions"}],"predecessor-version":[{"id":3947,"href":"https:\/\/exel-motor.com\/en\/wp-json\/wp\/v2\/pages\/12\/revisions\/3947"}],"wp:attachment":[{"href":"https:\/\/exel-motor.com\/en\/wp-json\/wp\/v2\/media?parent=12"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}